Presentation
Driving Continuous Improvement in an Emergency Preparedness & Response Program
DescriptionHow do we measure improvement in our preparedness and response programs? Commons metrics such as the number of people trained and the amount exercises conducted give us an indication of the amount of effort that is being exerted on a program, but do not give us a clear picture of whether our program is improving, how it is improving (areas of success), or how much it is improving.
This paper will identify how a standardized approach to a program will allow us to gather measurable data that not only shows if the program is improving but also give us the ability to identify in which aspects of preparedness and response have the greatest gains or losses have been made.
This paper/presentation will explore qualitative and quantitative measurement methodologies and the benefits and limitations of both. It will also examine what factors are important to measure – what metrics are truly indicative of improvement, and alternative ways to collect and present information for accuracy and ongoing development of preparedness programs.
This paper will identify how a standardized approach to a program will allow us to gather measurable data that not only shows if the program is improving but also give us the ability to identify in which aspects of preparedness and response have the greatest gains or losses have been made.
This paper/presentation will explore qualitative and quantitative measurement methodologies and the benefits and limitations of both. It will also examine what factors are important to measure – what metrics are truly indicative of improvement, and alternative ways to collect and present information for accuracy and ongoing development of preparedness programs.
Authors
Event Type
Paper
TimeTuesday, May 14th3:30pm - 3:50pm CDT
Location275-277
Preparedness